Terms & Conditions patek99
This document contains the terms of service that are binding on all users of the patek99 site. Please read carefully before opening an account or using any of the services we provide.
Account Eligibility
A patek99 account can only be registered by individuals aged 21 and above. Each player is allowed only one active account. Information provided during registration must be accurate and current.
Deposit & Withdrawal
The minimum deposit is RM20 and the minimum withdrawal is RM100 per transaction. Withdrawal processing time is between 30 minutes and 3 hours depending on the payment method chosen.
Bonus Terms
All bonuses offered, including the 150% welcome bonus up to RM300, are subject to the specified wagering requirements. The wagering requirement must be met before bonus winnings can be withdrawn.
Security & Privacy
patek99 uses industry-standard data encryption to protect players' personal and financial information. We do not share users' personal data with third parties without consent.
Responsible Use
We are committed to responsible gambling. Players who have difficulty controlling their gambling are encouraged to contact our support to get help setting limits or self-exclusion options.
Customer Support
The patek99 support team operates 24/7 via live chat and email in Malay and English. Any enquiries related to these terms can be submitted directly to our team.
Acceptance of Terms
By accessing the patek99 site or using any of the services provided, you hereby agree to be bound by all the conditions stated in this document. If you do not agree with any part of these terms, you are not permitted to use patek99 services.
These terms and conditions constitute a valid and binding agreement between you as the user and patek99 as the platform operator. This agreement takes effect from the date you first register an account or access our platform.
Use of the patek99 platform is restricted to individuals aged 21 and above only. Registration or use by individuals under 21 years of age is strictly prohibited and may result in account termination and forfeiture of any account balance.
patek99 reserves the right to modify, add or remove any part of these terms at any time without prior notice. Changes will take effect immediately upon being published on this site. It is your responsibility to review the terms periodically to ensure you are always aware of the latest conditions that apply.
Registration & Account Management
Each player is fully responsible for their own account. It is mandatory to ensure that your patek99 account password is kept secure and not shared with any other party. patek99 is not responsible for any losses arising from unauthorised access due to player negligence.
Registration Information
All information submitted during registration must be truthful, complete and kept up to date. patek99 reserves the right to request identity verification documents at any time, including a copy of your identity card (MyKad) or equivalent document.
One Account Per Player
Each individual is only allowed one active account. Holding multiple accounts is a violation of these terms and may result in the suspension or termination of all accounts involved as well as forfeiture of any winnings.
Identity Verification
patek99 reserves the right to suspend withdrawals until the identity verification process is completed. This process is part of anti-money laundering (AML) procedures and account protection.
Account Termination
Players may close their account by contacting patek99 customer support. Any valid remaining balance will be processed for withdrawal once all conditions are met and there are no pending investigations.
Deposit & Withdrawal
All financial transactions on the patek99 platform are carried out in Malaysian Ringgit (RM). Players are responsible for ensuring that deposited funds belong to them and are not proceeds from unlawful activities.
Minimum deposit: RM20 for all payment methods. Minimum withdrawal: RM100. Withdrawal processing time: 30 minutes to 3 hours.
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| Touch 'n Go eWallet | RM20 | RM100 | 30 minutes – 3 hours |
| DuitNow | RM20 | RM100 | 30 minutes – 3 hours |
| Online Banking (FPX) | RM20 | RM100 | 30 minutes – 3 hours |
| ShopeePay | RM20 | RM100 | 30 minutes – 3 hours |
| Cryptocurrency (USDT, BTC, ETH) | RM20 | RM100 | 30 minutes – 3 hours |
Withdrawals will only be processed to an account or wallet registered in the name of the same patek99 account holder. patek99 does not accept withdrawal requests to third-party accounts. Any attempt to transfer funds to another person's account may result in account suspension and further investigation.
- All valid withdrawal requests will be processed within 30 minutes to 3 hours
- The withdrawal method must match the deposit method used
- patek99 reserves the right to request additional verification for large withdrawal requests
- Any transaction fees charged by the payment provider are the player's responsibility
- Accounts with suspicious activity may be frozen pending investigation
Bonuses & Promotions
All bonuses and promotions offered by patek99 are subject to specific conditions. Players are encouraged to read the terms of each promotion carefully before accepting it. Accepting a bonus is considered agreement to all related conditions.
New players are eligible for a 150% welcome bonus up to RM300 on their first deposit. For example, a deposit of RM100 gives a bonus of RM150 — account balance RM250, with a wagering requirement of RM150 × 20 = RM3,000. Or a deposit of RM600 gives a bonus of RM300 — account balance RM900, with a wagering requirement of RM300 × 20 = RM6,000.
The wagering requirement means the total amount you need to wager before winnings from that bonus can be withdrawn. Only the bonus amount is subject to this wagering requirement — not your original deposit amount.
- The welcome bonus is only available for one new account per player
- The bonus cannot be claimed by players using a VPN or proxy service
- Games eligible to meet the wagering requirement are subject to a specified list
- patek99 reserves the right to cancel a bonus if there is fraudulent activity or promotion abuse
- Bonus value cannot be transferred or converted directly to cash without meeting the wagering requirement
- Additional promotions such as VIP cashback, referral bonuses and reload bonuses have separate conditions that will be stated at the time of the offer
patek99 offers a VIP programme with five tiers: Bronze, Silver, Gold, Platinum and Diamond. Each tier provides different benefits including weekly cashback of up to 1.5% for Diamond members. Players can upgrade their VIP tier based on their gaming activity over time.
Player Responsibilities and Conduct
patek99 players are required to act honestly and responsibly at all times. Any form of fraud, malicious collusion, use of automation software (bots) or exploitation of technical vulnerabilities to gain an unfair advantage is strictly prohibited.
Identity fraud, money laundering, use of multiple accounts, exploiting bugs or system vulnerabilities, and any form of bonus abuse are prohibited and may result in legal action.
Set personal deposit limits, take regular breaks, contact support if you need assistance, and make use of the responsible gambling tools provided. Gambling should remain a form of entertainment.
patek99 reserves the right to investigate any activity suspected of violating these terms. During an investigation, the accounts involved may be temporarily frozen. If a violation is proven, patek99 reserves the right to terminate the account, forfeit winnings obtained through unlawful means, and report the activity to the relevant authorities.
Liability Limitations
patek99 will not be responsible for any indirect losses, loss of profits, loss of opportunity, or any consequential damages suffered by players as a result of using our platform, technical failures, service disruptions, or game outcomes.
- patek99 does not guarantee that the platform will operate without interruption at all times
- Technical failures occurring during gameplay will be resolved based on verified server records
- patek99 is not responsible for loss of funds resulting from unauthorised access caused by player negligence
- Winnings obtained through technical errors or faulty software may be voided
- patek99 does not bear any liability exceeding the total amount deposited by the player into their account
All games available at patek99 use a random number generator (RNG) that has been certified by an independent third party. The outcome of every game is entirely random and cannot be manipulated by any party, including patek99 itself.
Laws & Dispute Resolution
patek99's terms and conditions are governed and interpreted in accordance with the laws and regulations applicable under the jurisdiction where patek99's licence is issued. patek99 operates under a valid international licence and complies with all compliance requirements set by the relevant licensing authority.
Should any dispute arise between a player and patek99, the player is encouraged to first contact our customer support team via live chat or support email to seek a resolution. Our team operates 24/7 in Malay and English and will work to resolve any issue in a fair and transparent manner.
For any enquiries related to these terms, contact the patek99 support team via Live Chat 24/7 or by email at [email protected]. We will endeavour to respond to every enquiry promptly.
If an initial resolution cannot be reached, the dispute may be referred to an independent dispute resolution body recognised by patek99's licensing authority. The decision of that body will be considered final and binding on both parties.
Ready to Get Started?
Once you have read and understood patek99's terms & conditions, you may proceed to create an account or log in to an existing one. Remember — you must be 21 years of age or older to play.
Frequently Asked Questions About Terms & Conditions
Answers to commonly asked questions about the terms of use for the patek99 platform.